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Advantage Answering Plus
San Luis Obispo, CA | Full Time
$37k-49k (estimate)
2 Days Ago
Call center agent
Advantage Answering Plus San Luis Obispo, CA
$37k-49k (estimate)
Full Time | Telecommunications 2 Days Ago
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Advantage Answering Plus is Hiring a Call center agent Near San Luis Obispo, CA

Immediately hiring Full Time Call Center Agents at Advantage Answering Plus!

Call Center Agents at AA provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services.

You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office p osition.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.

You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs.

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have :

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include :

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Free Life Insurance policy
  • Legal Assistance

Compensation : $18 / Hour

Shifts Offered :

  • Full Time - 40 hours
  • Various Shifts Available
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Don't miss out on this opportunity - Apply Today!

Job Posted by ApplicantPro

Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Telecommunications

SALARY

$37k-49k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

07/10/2024

WEBSITE

advantage-plus.com

HEADQUARTERS

SAN LUIS OBISPO, CA

SIZE

100 - 200

FOUNDED

1994

TYPE

Private

CEO

LAUREEN SWISHER

REVENUE

$10M - $50M

INDUSTRY

Telecommunications

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If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Agent job description and responsibilities

Call center agents are at the frontline of providing solutions to customers’ problems.

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Call center agents need a cache of polite phrases to use when talking with customers.

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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.

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Manage difficult customer situations and transfer calls to appropriate persons when necessary.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Agent jobs

A call center agent performs a number of functions that are more than just picking up calls.

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Learn to deal with angry customers.

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Problem-Solving and Flexibility.

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Use a Calm Soothing Tone of Voice.

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Step 3: View the best colleges and universities for Call Center Agent.

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