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Immediately hiring Full Time Call Center Agents at Advantage Answering Plus!
Call Center Agents at AA provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services.
You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office p osition.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs.
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have :
Our benefits for Full Time Employees include :
Compensation : $18 / Hour
Shifts Offered :
Training will last approximately one week. On your second week, you will move to your new set schedule.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Last updated : 2024-05-12
Full Time
Telecommunications
$37k-49k (estimate)
05/12/2024
07/10/2024
advantage-plus.com
SAN LUIS OBISPO, CA
100 - 200
1994
Private
LAUREEN SWISHER
$10M - $50M
Telecommunications
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Call center agents are at the frontline of providing solutions to customers’ problems.
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Call center agents need a cache of polite phrases to use when talking with customers.
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Call center agents not only listen to customer complaints, but they also process requests.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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A call center agent performs a number of functions that are more than just picking up calls.
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